Application Implementation
Knowing that regulatory compliance and security drive the course of all clinical trials, Phase Forward’s implementation services adhere to all regulatory guidance when implementing and conducting clinical trials. Our implementation solutions are designed, developed and delivered according to Software Development Life Cycle (SDLC) practices, Standard Operating Procedures (SOPs), and Software and System Validation Services.
With a proven combination of information technology, Business Process Optimization (BPO) offerings, and clinical industry expertise, our global services team can fully implement or work on-site with customers to implement and validate all or parts of the Phase Forward technology suite.
Key Implementation Services:
Study Definition
- Project planning
- Installation planning
- Configuration planning
- Validation planning
- Systems infrastructure planning
- Application architecture planning
Design and Development
- Installation
- Configuration
- Validation
- Design and development of a standard forms and rules library, to maximize reuse and lower time and cost of study set-up
Deployment
- Training
- Study monitoring and support
- Data and process integration
Maintenance and Support
- Upgrade and data migration
- 24x7 global support
With nearly a decade of success implementing and managing clinical trials, the value of Phase Forward’s implementation experience continues to drive down the cost of ownership and increase the return on investment for our customers.